Privacy and Cookies

Lesters Storage (“us”, “we”, or “our”) operates the Lesters Storage website (the “Service”).

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://lestersstorage.co.uk

Information Collection And Use
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:

Email address, address, phone number

Log Data
We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

How Cookies Are Used
We use cookies to understand what pages and information visitors find useful, and to detect problems such as broken links, or pages which are taking a long time to load.

We sometimes use cookies to remember a choice you make on one page, when you have moved to another page if that information can be used to make the website work better. For example:

Avoiding the need to ask for the same information several times during a session (e.g. when filling in forms), or remembering that you have logged in, so that you don’t have to re-enter your username and password on every page.

Cookies for Google Analytics
We use analytics to measure how many visitors are using the website, which pages interest them and so on, and this involves storing the following cookies:

Name: _utma
Typical content: randomly generated number
Expires: 2 years

Name: _utmb
Typical content: randomly generated number
Expires: 30 minutes

Name: _utmc
Typical content: randomly generated number
Expires: when user exits browser

Name: _utmz
Typical content: randomly generated number + info on how the site was reached (e.g. directly or via a link, organic search or paid search)
Expires: 6 months

For more information Google Analytics website.

Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit.

Service Providers
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.

Compliance With Laws
We will disclose your Personal Information where required to do so by law or subpoena.

Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us
If you have any questions about this Privacy Policy, please contact us.

 

General Data Protection Regulations (GDPR)

Privacy Policy for A C Lester & Son Ltd trading as Lesters; Updated May 2020.
The privacy and security of your personal information is extremely important to us. This privacy policy explains how and why we use your personal data.
Who are ‘we’
In this policy, whenever you see the word ‘we’, it refers to A C Lester & Son Ltd (incorporated under Company Registration Number: 755749) trading as Lesters.
What personal data do we collect and process?
Your personal data (any information which identifies you, or which can be identified as relating to you personally for example name, address, phone number, email address) will be collected when you take out an agreement with us. We will only collect the personal data that we need.
The personal data you give us may include name, title, address, email address, telephone numbers and in some cases inventories or photographs of your possessions for administrative purposes.
Credit/debit card details are held securely until processed and then destroyed. They are not stored by ourselves unless specifically authorised by yourself. In these circumstances they are held securely as a hard copy.
How do we use your personal data?
We will only use your personal data on relevant lawful grounds as permitted under the GDPR. Primarily we will use your data to make contact with yourself, to send you periodic invoices or information relating to your account or any changes in our services (for example changes to opening times).
Who might we share your personal information with?
Our accountants – information is held on a secure accountancy package.
Our insurers – in the event of a claim.
Removal Companies – at your request.

How do we keep your personal information safe?
We will only use and store your information for the purposes of providing our services and the duration of its storage will depend upon the information in question, its purpose and, sometimes, statutory legal requirements. We do hold some information for archival purposes.
How do we secure your data?
The personal information that you provide will be held securely and will not be used for any other purpose than as provided for in this policy. Our information is held on a secure accountancy package which is password protected and in locked filing cabinets or storage units.
How can you access the information we hold on you?
You have the right to know what personal information we hold about you and you can request a copy of that information. You have the right to ask us for access to, or rectification or erasure of your data and you have the right to lodge a complaint with the Information Commissioner’s Office at https://ico.org.uk/concerns/
CCTV
Our warehouse and self-store facilities have Closed Circuit Television (CCTV) and you may be recorded when you visit them.
CCTV is used to provide security and protect both our visitors and staff. CCTV will only be viewed when necessary and footage is stored for a set period of time after which it is recorded over.